Nurtured Privacy Policy

At Nurtured, your privacy matters. We're committed to protecting your personal information and ensuring transparency around how it’s collected, used, and safeguarded. This Privacy Policy explains what data we collect, how we use it, and the choices you have. It applies to all personal information collected through our website and business operations.

We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles to ensure your rights are protected.

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Your Consent

By using our website, you agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, we kindly ask that you refrain from using the site.

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What Personal Information We Collect

“Personal Information” refers to any details that identify you as an individual. This may include:

• Your name

• Email address

• Mailing or shipping address

• Phone number

• Order history or enquiries

We collect this information when you place an order, contact us, sign up to our mailing list, or interact with us online. By providing your personal details, you consent to our use of that information as outlined in this policy.

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How We Use Your Information

We use your information for the following purposes:

• To process orders and deliver products to you

• To communicate with you about your purchase or enquiry

• To send you product updates, promotions, or content you’ve subscribed to

• To improve our website, service, and customer experience

If you’ve purchased from Nurtured or expressed interest in our products, we may send you updates on new releases or offers we believe are relevant. You can opt out at any time.

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Marketing Communications

If you have provided your contact details through a purchase or enquiry, we may use this information to send marketing material relevant to your interests. You may unsubscribe at any time by following the link in our emails or contacting us directly.

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Third-Party Access and Data Sharing

We respect your trust. Your personal information is used only for the purpose it was collected and is not sold to third parties. We may share your data with trusted third-party service providers who help us fulfill orders, process payments, or provide marketing and customer support — but only to the extent necessary for them to perform their function.

In rare cases, such as joint promotions or competitions, we will clearly state if your personal data is shared with any third party. Otherwise, we will never disclose your information for third-party marketing.

We may also release personal information if required by law, subpoena, or legal investigation.

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External Links

Our website may contain links to other websites. Please note, Nurtured is not responsible for the privacy practices of external sites. We encourage you to review their privacy policies before submitting any personal information.

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How We Protect Your Information

We take data security seriously. Your personal information is stored securely and is accessible only to authorised personnel on a need-to-know basis. When personal data is no longer required, we take steps to safely destroy or de-identify it.

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Keeping Your Information Accurate

We aim to keep your personal information accurate and up to date. We may contact you from time to time to confirm or update the information we hold. You’re also welcome to contact us at any time to request corrections.

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Accessing or Updating Your Information

You can request access to your personal information at any time. If any of the information we hold about you is incorrect or out of date, we’ll take reasonable steps to update it promptly.

In rare cases where providing access would incur significant costs, we will notify you in advance and explain any applicable charges.

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Privacy Concerns or Complaints

If you believe we’ve breached your privacy or mishandled your data, please contact us at sales@nurturedscrubs.com.au. We will investigate your concern in accordance with Part 5 of the Privacy Act. If you’re not satisfied with our response, you can escalate your complaint to the Office of the Australian Information Commissioner (OAIC).

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Policy Updates

We may update this policy occasionally to reflect changes in our operations or legal obligations. Any updates will be posted on our website, and we encourage you to review this page periodically.

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Contact Us

If you have any questions, requests, or concerns about this policy or your personal information, please contact us at: nurturedsrubs@gmail.com

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Thank you for trusting Nurtured.